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30Jan/07

Seeking: MyBlogLog uber-user for long-term relationship

Things are taking off.  I say that without an ounce of hubris -- MyBlogLog was already going in the right direction and now with Yahoo! at our back, everything is accelerating.  It's heady stuff :)

We're hiring our first community manager to become a core member of team and a key public face of the service.  This person will own customer service, fixing problems where possible and routing more complicated issues to the development team.  Based on customer emails, the community manager will develop a comprehensive faq, oversee a community-based help system (either a wiki or a bulletin board, you will help us decide) and advise the team on ways to improve MyBlogLog.  Lastly, the community manager be an active and vocal participant in the world inside and outside of MyBlogLog.com, spurring conversations, mediating disputes and just generally building kharma by making the world a better place.

There aren't a lot of formal requirements for this position.  It would be best if you are already in the Bay Area because we want to get this party started.  Previous community management isn't a requirement, but it would damn well move you to the top of the queue.  You just need to be passionate about connecting people and have a strong grasp of the English language. 

Thinking about it, I'm going to take a page out of Union Square Venture's playbook -- if you're our community manager, send me a link to your blog.  This tact netted them the awesome Andrew Parker and I'd be psyched if we had similar results.

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